When I set up Kocoon Spa more than 10 years ago, I had no experience at all, but I was full of passion. Everything was created from scratch; the name, logo, website, menus, the team, the standards, and procedure manuals etc,.
Watch me behind the scenes of my spa business, as I created a whole month of marketing content in just 2 hours. In this 6-minute video where I show you the whole marketing process, I use the free tools Mailchimp, Canva, Unsplash, Pinterest, and Hello Bar.
There are things that only a business owner can see. And sometimes, we don't see them because we prefer to look away! If you feel that your operations need improvement and more fluidity, I hope this will help you get started.