When I set up Kocoon Spa more than 10 years ago, I had no experience at all, but I was full of passion. Everything was created from scratch; the name, logo, website, menus, the team, the standards, and procedure manuals etc,.
The tools I'm sharing with you today, can help you grow, and streamline your business. They are the exact tools I have been using for my spa business operation for years after trying different options.
There are things that only a business owner can see. And sometimes, we don't see them because we prefer to look away! If you feel that your operations need improvement and more fluidity, I hope this will help you get started.