spa business

6 things I’d do differently if I were starting my spa business all over again

6 things I’d do differently if I were starting my spa business all over again

When I set up Kocoon Spa more than 10 years ago, I had no experience at all, but I was full of passion. Everything was created from scratch; the name, logo, website, menus, the team, the standards, and procedure manuals etc,.  

How To Bring New Clients To Your Door?

How To Bring New Clients To Your Door?

Getting that first booking is the hardest. Once the person stepped into your door, if they liked you, loved the service, and if you do the right things to follow up, your first time clients will become repeat clients.